LootBot & Redeeming Codes

Sunshine Days has a number of 'gift codes' that we release into the community to be redeemed at our LootBot. (There are even some pretty eas...

Islands and Resources

Within Sunshine Days, an Island is an area where you are able to gather resources, unlock new NPCs as friends and interact with unique harve...

Permissions & Data

The way billing works on google play is pretty complicated; but basically a new purchase gets added to your accounts queue, and then sometim...

Reporting a Bug

As hard as we work to make sure that your experience with Sunshine Days is as bug-free as possible, there will sometimes be a few pesky bugs...

Data Deletion Request

At Netspeak we use a few third party vendors for things like:Authentication and account management (Google Play Games & IOS Game Center)...

Why can't I harvest any more resources?

Throughout your adventures in Sunshine Valley, it might appear that you can't harvest any resources - especially if you've been visiting hou...

Version Mismatch

If you're seeing this it means an update has been released!If you can't see the update in the store, it's because it can take several hours ...

I'm Stuck! Physically!

Have you found your character physically stuck in the game? Maybe within a fence, or caught on a rock but for some reason don't have access ...

How do I keep playing on the same account if I get a new phone, or want to play on a tablet?

Got a new phone but want to continue with the progress you made on your old one? Or are you wanting to chill with Sunshine Days on your tabl...

Early Access

What is Early Access? What does this mean for Sunshine Days?Early Access simply means that we're still actively working on many essential fe...

I'm unable to connect to Game Center

Sometimes some of our iOS users see the following popup when they start the game: This means that we've not been able to log you in with you...

Help I've lost my character!

Have you lost your character and now your account is linked to a brand new character? Okay as much as we all love playing through this game,...

I'd like to request a refund for a purchase

If you're missing items from a purchase you've made in Sunshine Days - contact us here with the details and we will be able to help restore ...

How do "spaces" work?

Spaces are areas that can be accessed from portal items that you can purchase through bundles in the shop in-game. Once you obtain a portal ...